Increase the productivity of your credit and collection team by implementing a solution in SAP that, in addition to increasing the compliance of the entire process, also speeds up the approach and effectiveness of collection analysts with customers.
Agility in implementation
Use of already licensed applications (SAP)
Complete elimination of debt renegotiation spreadsheets
Reduction of errors and distortions that occur with spreadsheets
Mitigation of risks by keeping clients inactive or protested inappropriately
Increase in the auditabilityof the solution and renegotiations
Yes, Collection Manager operates perfectly integrated with SAP. In this way, the data is displayed real-time in the renegotiation cockpit since the information base is unique and official for your company.
All calculations are suggested based on the most common market practices, however your company can customize with updates to the values owed by your customers with its own rules.
The Collections Manager takes care of everything! As it is integrated with SAP, the Collections manager performs 100% automatically all necessary accounting and compensation. In addition, the Collection Manager records a debt acknowledgment contract where all the conditions for the agreement are specified and issues it automatically. In practice, your billing analyst just needs to follow the process.
Yes, all billing analyst operations are properly recorded in the solution ensuring a thorough audit. All details regarding the negotiation are also recorded, including any approvals made by Workflow.
Yes, the Collection Manager’s Workflows are ready and working with the Fiori Push solution and your executive will be engaged via a push notification whenever he has to approve any negotiations.