Does your company need help to implement management models based on agile methodologies? EVT is ready to support your IT in the transition to this work format that completely reshapes software and project development practices. Our specialists are prepared to help you implement an agile model since the acquisition of projects and the entire life cycle that the solutions demand.
Swiftness and economy in the implementation of the agile method in your IT
Reduced investments with IT initiatives
Reduction of the learning curve for agile models
Coach of the entire IT team with trained specialists and with great experience in the transition
Support for the adoption of Open Source platforms for the management of agile initiatives
Yes, we offer a flexible AMS model where your company can specify which processes are most critical to the business and what are the expected response times. We have full capacity to work with aggressive SLA’s and also in distinguished regimes including 24 × 7.
EVT’s MAS service is offered in two modes:
· Hours Package – A volume of hours is determined and each activation consumes hours related to the pre-contracted package.
· SLA – We define SLA goals based on the needs of your business as well as the team of professionals needed to support your systems. Regardless of the volume of hours, the commitment is to attend to incidents and tickets within the agreed Service Level Agreement
Yes. In general, when MAS is used to support environments hosted in the cloud, the scope of services is directed to functional issues. Solutions like SalesForce, SAP and others are examples of systems that are in the cloud and require functional support.
Yes, the EVT team of technicians is prepared to work in different languages with different time zones.
Yes, our AMS service ensures that your company makes the best use of the contracted hours and part of these hours can be converted into development services.
Generally, the start of an AMS operation can be carried out within 30 calendar days. What determines this time is the size of the AMS scope as well as the number of reports that are migrated.